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Suggestion
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Resolution: Duplicate
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4
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Hi Everyone,
Thank you for your feedback on this feature.
We are marking this issue as closed because it is a duplicate of https://jira.atlassian.com/browse/JSDCLOUD-4090 which has received more traction. We suggest voting and watch the ticket there as the source of truth.
Thank you again for your feedback!
Akriti Gupta
Jira Service Management Cloud team
It'd be great if the customer had more options to filter the Requests list.
For example by:
- Version
- Priority
- Custom fields (f.ex. platform)
It'd also be nice to have the sortable columns.
- duplicates
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JSDSERVER-5338 Add more filter options for customers in 'Requests' list
- Closed
- relates to
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JSDCLOUD-4090 As an administrator, I want to be able to make predefined filters to display issues under "My Requests" in the customer portal
- Gathering Interest
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JSDCLOUD-5442 As a Service Desk admin I would like to customize fields and filtering in the requests page
- Gathering Interest