Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-4756

Add information about "Service Desk Agent" permission is needed to view Report.

    XMLWordPrintable

Details

    • 2

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      In the documentation only mention about:-

      You must be an administrator to create or edit reports.

      Suggested Solution

      Insert additional information:-

      "Service Desk Agent" permission is needed to view Report. Without "Service Desk Agent" permission, Administrator can't view, create or edit reports.

      Why this is important

      The information is not complete.

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-4756 Add information about "Service Desk Agent" permission is needed to view Report.

          • Gathering Interest

          Activity

            People

              mmaier Millie Maier (Inactive)
              nroslan Atiqah Roslan
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: