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  1. Jira Service Management Cloud
  2. JSDCLOUD-4367

permissions for adding an email address are wrong

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    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      On the 'Receiving requests by email' documentation page (under Administering service desk projects) it says 'Make sure you have the Administer Projects permission'. But you also need the JIRA Administrator permission to add email requests.

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          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-4367 permissions for adding an email address are wrong

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-5233 Documentation about setting up email request not clear (permission)

          • Low - Low priority issues
          • Closed

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              eclaydon Eve (Inactive)
              mpeek Mary Peek (Inactive)
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