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  1. Jira Service Management Cloud
  2. JSDCLOUD-1920

As an Agent I'd like to be able to create a new customer

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      When we have Service Desk with restricted access currently only the Administrators are allowed to create new customers.

      It would be great if Agents could create new customers as well.

      It would be even better to add a customer creation link on the Create Request screen to allow the customer creation on the fly.

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              Unassigned Unassigned
              malmeida Marcus Silveira
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