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  1. Jira Service Management Cloud
  2. JSDCLOUD-1124

Should be possible to sign up a new customer in portal

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Details

    • Suggestion
    • Resolution: Fixed
    • None

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      When e.g. receiving a phone call from a new customer, we need to be able to easily create the request on behalf of the contact.

      Currently, the user needs to be an existing customer of the Service Desk in order to be selectable from the "Raise this request on behalf of" picker.

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          is duplicated by

          Suggestion - JSDCLOUD-1171 Invite Customers button should be available to all agents, not only administrators

          • Closed

          Suggestion - JSDCLOUD-1920 As an Agent I'd like to be able to create a new customer

          • Closed
          is related to

          Suggestion - JSDSERVER-1124 Should be possible to sign up a new customer in portal

          • Closed

          Activity

            People

              mmcmahon Matthew McMahon (Inactive)
              mmcmahon Matthew McMahon (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: