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  1. Jira Service Management Cloud
  2. JSDCLOUD-1715

Include inline images when creating issues via mail channel

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • Email - Incoming
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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      When sending an email including inline images to the mail channel, it would be great if the layout of the email could be replicated in the comments created, including the inline images. Currently they are not displayed inline, just included as an attachment.

      This has been done before by the third-party plugin JEMH as seen here, however that does not integrate with the Service Desk mail channel.

              Unassigned Unassigned
              dmason David Mason (Inactive)
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