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  1. Jira Service Management Cloud
  2. JSDCLOUD-1631

Add built-in PGP support in JIRA Service Desk

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      PGP/GPG encryption mechanism can be used to communicate with customers securely.

      The ticketing system should be able to have a database of public keys belonging to the customers and then automatically decrypt incoming messages. This way, sending out replies or follow-ups through the ticketing system would be automatically encrypted with the IT side private key.

        1. 200-601-dumps.pdf
          504 kB
          Sean Metcalfe

            Unassigned Unassigned
            ccapiaux Clement Capiaux (Inactive)
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              Created:
              Updated: