Add built-in PGP support in JIRA Service Desk

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: API and Integrations
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    • 2

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      PGP/GPG encryption mechanism can be used to communicate with customers securely.

      The ticketing system should be able to have a database of public keys belonging to the customers and then automatically decrypt incoming messages. This way, sending out replies or follow-ups through the ticketing system would be automatically encrypted with the IT side private key.

            Assignee:
            Unassigned
            Reporter:
            Clement Capiaux (Inactive)
            Votes:
            9 Vote for this issue
            Watchers:
            11 Start watching this issue

              Created:
              Updated:
              Resolved: