Pre-filled values for fields in a request

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We receive requests for email promotions from our Atlassian User Group Leaders… They are (for the most part) canned emails. We would like to give them a template they can use, but also change if they would like to customize it.

      I think there are more use cases for this as well

            Assignee:
            Unassigned
            Reporter:
            Ed Zhang (Automation)
            Votes:
            99 Vote for this issue
            Watchers:
            51 Start watching this issue

              Created:
              Updated:
              Resolved: