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  1. Jira Data Center
  2. JRASERVER-26706

Error in html email from Application Linkers plugin

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    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      This issue has to do with the Application Links Link Rendering Plugin. An error appears in html emails when any type of ticket number is referenced in the comment. The conditions for this is...

      • having the App Linkers plugin installed
      • have an application link created to another atlassian product (associated with a project)
      • you're sending html emails.

      From what I can see of the error, it looks like the link generation errors somewhere.

      Sending mailitem com.atlassian.jira.mail.IssueMailQueueItem@5e6c43c6[issue=com.atlassian.jira.issue.IssueImpl@5c302b52[id=56054,summary=Deployment of report_sf_voucher_feedback___trigger on script01,key=ARC-12,created=2012-06-13 14:47:42.0,updated=2012-06-14 11:41:59.047,assignee=com.atlassian.crowd.embedded.ofbiz.OfBizUser@628a6425,reporter=com.atlassian.crowd.embedded.ofbiz.OfBizUser@628a6425],remoteUser=com.atlassian.crowd.embedded.ofbiz.OfBizUser@c0426e41,notificationType=Current_Assignee,eventTypeId=3,templateId=3] ERROR ServiceRunner    Mail Queue Service [atlassian.renderer.v2.V2Renderer] Unable to render content due to system error: No local entity with key 'ARC' and type 'class com.atlassian.applinks.application.jira.JiraProjectEntityTypeImpl' exists
java.lang.IllegalArgumentException: No local entity with key 'ARC' and type 'class com.atlassian.applinks.application.jira.JiraProjectEntityTypeImpl' exists
	at com.atlassian.applinks.core.DefaultEntityLinkService.getStoredEntityLinks(DefaultEntityLinkService.java:376)
	at com.atlassian.applinks.core.DefaultEntityLinkService.getEntityLinksForKey(DefaultEntityLinkService.java:541)
	at com.atlassian.applinks.core.DefaultEntityLinkService.getEntityLinksForKey(DefaultEntityLinkService.java:531)
	at com.atlassian.applinks.core.DefaultEntityLinkService.getEntityLinks(DefaultEntityLinkService.java:556)
	at sun.reflect.GeneratedMethodAccessor1091.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)

      ARC in this case is just the project of the text that the user typed in (ARC-12). The current workaround that I've found is to use plain text emails since it will not even try to generate a link for the email, but this solution is unacceptable for some of our users.

      Please see attached screen shot.

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          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-66543 Error in html email from Application Linkers plugin with changeset links

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-26706 Error in html email from Application Linkers plugin

          • Medium - Medium priority issues
          • Closed
          was cloned as

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-28796 The context parameters being passed in to the MailingListCompiler.sendLists() should be differentiable per user

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-28798 User not set when creating mail context parameters

          • Medium - Medium priority issues
          • Closed
          mentioned in

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              edalgliesh Eric Dalgliesh
              itse Ivan Tse
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                Updated:
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