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  1. Jira Data Center
  2. JRASERVER-23814

Unexpected behaviour with IssueInputParameters.setComment()

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 4.2, 5.2.5, 6.3.15
    • Java API

    • Linux standalone

      Summary

      IssueInputParameters doesn't create a comment during transition or adds a duplicate comment when the transition has a screen

      Steps to Reproduce

      Try to add a comment to an issue programatically using IssueInputParameters.setComment() during a transition having no transition screen. For example, I've created a Groovy script that I run via ScriptRunner. This script runs in a post function. In the script, I'm setting a transition comment. Here is the relevant section of the code I'm executing:

       

final String SYSTEM_USER = "system";
User systemUser = ComponentManager.getInstance().getUserUtil().getUser(SYSTEM_USER);
...
            IssueInputParameters issueInputParameters = new IssueInputParametersImpl();
            // comment not showing up
            issueInputParameters.setComment("All issues depended on are either resolved or closed.");

            TransitionValidationResult transitionValidationResult = issueService.validateTransition(systemUser,
               linkedIssue.getId(), ALL_WAITING_ISSUES_RESOLVED_ACTION_ID, issueInputParameters);

            if (transitionValidationResult.isValid())
               {
               IssueResult transitionResult = issueService.transition(systemUser, transitionValidationResult);

               if (transitionResult.isValid())
                  {
                  log.debug("Issue " + linkedIssue + " successfully transitioned out of WAITING ISSUE status");

                  // See above, comment submitted with transition is not showing up, so we add one ourselves.
                  linkedIssue = issueManager.getIssueObject(linkedIssue.getKey());
                  commentManager.create(linkedIssue, SYSTEM_USER, "All issues depended on are either resolved or closed.", true);
                  }
               else
                  {
                  log.debug("Issue " + linkedIssue + " transitionResult not valid");
                  }
               }
            else
               {
               log.debug("Issue " + linkedIssue + " transitionValidationResult not valid");
               }
            }

      Expected results

      Comment is added to issue along with other fields.

      Actual results

      1. Comment is not getting added to the issue for transitions that have no screen. I then separately add the comment using the same user account, and that is successfully added to the issue.
      2. When there is actually a transition screen and skipScreenCheck is set to true on the IssueInputParameters, duplicate comments get added.

            Unassigned Unassigned
            90cbfe708f74 Guy Rouillier
            Votes:
            20 Vote for this issue
            Watchers:
            24 Start watching this issue

              Created:
              Updated: