Details
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Bug
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Resolution: Duplicate
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Medium
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Severity 3 - Minor
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Description
Summary
Portal-only users can be mentioned using (@), added as Watchers and set as Reporter in Software projects.
Environment
Reproduced in both versions below:
- JIRA v1000.552.3 - PROD
- JIRA v1000.456.2 - DEV
Steps to Reproduce
- Create a user with restricted portal access
- Create a Software project.
- Create a issue using any type of Issue Type
- Try mention the user and add it as watcher.
Expected Results
- Portal-only users should not appear on the picker list when using mentions and watcher options. They are appearing as follow the screenshots below:
Watcher:
Mention:
Project created:
User tested:
Actual Results
Portal-only users can be mentioned in Software projects.
Notes
It does not make sense mention and add Portal-only users as a watcher in a Software because they do not have access to it.
Workaround
There is no workaround.
Attachments
Issue Links
- is duplicated by
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JRASERVER-63127 JIRA Service Desk Customers can be assigned to issues
- Gathering Impact
- was cloned as
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JRACLOUD-79130 Portal-only users can be mentioned using (@), added as Watchers and set as Reporter in Software projects.
- Closed