Thanks for everyone's comments and feedback on this issue.

For the purposes of keeping one main issue I will closed this and users that wish to provide further feedback can do so on the main feedback issue: JRA-20669.

Cheers,
Roy Krishna
JIRA Product Management

Hi Gregory,

thank you for reporting this issue, I've raised JRA-22629 to track this problem

Cheers,
Peter

I see this behavior on the view issue page for this ticket (JIRA v4.2#587) using Firefox 3.6.9 on RHEL5.

I just checked Firefox 3.5.5 and IE 8 on Windows and neither exhibits the problem (the open/closed status persists.)

Steps to reproduce:

#. Visit http://jira.atlassian.com/browse/JRA-20652
#. Close the "Attachments" section
#. Click "JRA-20652" at the top of the page. Attachments is now open

Thanks.

Gregory, thank you for your feedback. Regarding your comment

but the setting does not persist across page views

this is not the intended behaviour. Can you please tell us which sections do not have their collapsed state persisted and which browser(s) you are seeing this on. I am on Windows 7, FF 3.6.11 and the collapsed state is being persisted.

I will give Atlassian some points for improving readability in 4.2 over 4.1, however the overall problem of wasting of real estate is still there, specifically in font size and the Issue Links section. Also, JIRA 4.2 teases with the ability to collapse sections that I don't care to see, but the setting does not persist across page views, so the function is essentially useless.

The Issue Navigator improvements in 4.2 may be enough for me to come to terms with the remaining Issue View problems, but its unfortunate to have to choose.

JIRA is not facebook!

Yes! For better or worse, JIRA power users (especially the people who shell out the coin for your products) are Microsoft Excel users, not Facebook users.

Luckily I did not upgrade and as long as the UI is not changeable I won't. I realized by chance using the atlassian support JIRA that from a certain time on (the new UI) it was close to unusable. The screen only shows white space, no information. I have to scroll way way more than before.

On the other hand, whilst the new UI is not changeable back to the old one I have an easy job as an administrator: because I know that all my users (10 persons) do not like the new look at all. My only fear is on how to migrate to a different platform than JIRA in the future sometime. Hopefully 4.0.x will supported for a long long time .... and maybe with >4.2 we will have a structured layout back.

Although I see the "modern" of that look, a bug tracker is not a social network. JIRA is not facebook!

We've recently upgraded to 4.1 and I'm finding this poor use of screen real estate really hampering my productivity. My eyes are having to work much harder to read the page and then all the extra scrolling to even read the JIRA description is leading to a really unpleasant experience.

I use 1024x768 screen resolution on my corporate laptop(no way to change this) and it's almost impossible to use such design. My screen ended at first half of description of this issue (for example). I have to scroll all the time. In Excel I use Tahoma, 8 font to save space. Idea to set font sizes adjustable looks very reasonable for me. In fact my first reaction of new design was "Give me to change CSS now!"
P.S. I use IE 7

I'm using RedHat Enterprise Linux 5 with Firefox 3.0.14. Sadly, RedHat only supports Firefox 3.0.x with RHEL5.

I agree the font size needs to be configurable, as a per user setting.

Most think that a larger screen means a bigger window size. I'm visually impaired with no pheripherial vision, so I must keep my window size ~900px otherwise I have to keep turning my head to see the whole window, on the new layout I must be 1022px minimum which is starting to push the limits of my visual range. In comparrison 4.0.2 has a minimum limit of 400px, that's a big difference.

Please ensure that whatever changes are made continue to remain "accessible" for all people. My suggestions in JRA-20669 could make this new layout a lot more accessible.