We couldn't load the project sidebar. Refresh the page to try again.
If the problem persists, contact your Jira admin.
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Setting Confluence default encoding to UTF-16 renders 'chinese' characters for spaces and even the login screen.

      It is also impossible to set it back to UTF-8, since the UI is not rendered:

      To verify this is the problem run in the database:

      SELECT BANDANAVALUE FROM BANDANA where BANDANAKEY = 'atlassian.confluence.settings';
      

      if it returns a different value of UTF-8 in the result, then it is affected.

      Steps to reproduce:

      1. Set up a new Confluence
      2. Go under the Administrator Panel > General Configuration > Formatting and International Settings and change Encoding field from UTF-8 to UTF-16.

      Expected Result:
      Confluence doesn't allow the change
      Actual Result:
      Confluence becomes unusable, styles are broken and administration sections are locked.
      Can't be reverted back unless a DB change is done.

      Workaround

      1. Shut down Confluence and perform a database backup
      2. Run:
        UPDATE  BANDANA set BANDANAVALUE = REPLACE(BANDANAVALUE, 'UTF-16', 'UTF-8') where BANDANAKEY = 'atlassian.confluence.settings';
        
      3. Start Confluence

          Form Name

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

                NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

                Setting Confluence default encoding to UTF-16 renders 'chinese' characters for spaces and even the login screen.

                It is also impossible to set it back to UTF-8, since the UI is not rendered:

                To verify this is the problem run in the database:

                SELECT BANDANAVALUE FROM BANDANA where BANDANAKEY = 'atlassian.confluence.settings';
                

                if it returns a different value of UTF-8 in the result, then it is affected.

                Steps to reproduce:

                1. Set up a new Confluence
                2. Go under the Administrator Panel > General Configuration > Formatting and International Settings and change Encoding field from UTF-8 to UTF-16.

                Expected Result:
                Confluence doesn't allow the change
                Actual Result:
                Confluence becomes unusable, styles are broken and administration sections are locked.
                Can't be reverted back unless a DB change is done.

                Workaround

                1. Shut down Confluence and perform a database backup
                2. Run:
                  UPDATE  BANDANA set BANDANAVALUE = REPLACE(BANDANAVALUE, 'UTF-16', 'UTF-8') where BANDANAKEY = 'atlassian.confluence.settings';
                  
                3. Start Confluence

                        Unassigned Unassigned
                        emallmann Eduardo Mallmann (Inactive)
                        Votes:
                        3 Vote for this issue
                        Watchers:
                        5 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            emallmann Eduardo Mallmann (Inactive)
                            Affected customers:
                            3 This affects my team
                            Watchers:
                            5 Start watching this issue

                              Created:
                              Updated:
                              Resolved: