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  1. Confluence Cloud
  2. CONFCLOUD-52805

Quick issue creation in Confluence doesn't work for average sized tables

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Details

    Description

      Summary

      The quick issue creation in Confluence is not working as expected when the user is trying to create multiple issues at the same time from a table linking them to an Epic that's in page.

      Environment

      Cloud

      Steps to Reproduce

      1. Create a project in JIRA with the Epic type available
      2. Create a page in Confluence with a sample table data (you can use this one: http://www.okstate.edu/sas/v8/sashtml/accdb/z0389375.htm - customers table data)
      3. Create an Epic in the JIRA Project using the quick issue creation.
      4. Highlight the content in the table and select to create multiple issues from the table in the Confluence page using the quick create issue.
      5. Keep the link to Epic checked.
      6. Click Create:

      Expected Results

      The issues would be created in JIRA and the Confluence page would be updated with the JIRA issue macros on it.

      Actual Results

      The issues are not created and the following error appears on screen:

      There were errors creating issues in JIRA.
The server may be unreachable. Please ensure you are running JIRA 5.0 or higher.

      In Confluence logs the following error message can be seen:

      2016-10-20 16:59:21.386063500 2016-10-20 16:59:21,383 WARN [http-bio-1994-exec-16] [internal.integration.jira.DefaultJiraService] communicateWithJira Problem communicating with JIRA: java.net.SocketTimeoutException: Read timed out
2016-10-20 16:59:21.386064500  -- referer: https://jacksparrow.atlassian.net/wiki/display/JSD/Testing+things | url: /wiki/rest/jira-integration/1.0/issues | traceId: 52ad42a5d0d673e0 | userName: sysadmin
2016-10-20 16:59:21.788016500 2016-10-20 16:59:21,781 WARN [http-bio-1994-exec-14] [com.launchdarkly.client.LDClient] evaluate Unknown feature flag confluence.confluence.amq.synchronous; returning default value: 
2016-10-20 16:59:21.788018500  -- url: /wiki/display/JSD/Testing+things | page: 2883590 | traceId: 6c6fe33767434fd0 | userName: sysadmin | referer: https://jacksparrow.atlassian.net/wiki/display/JSD/Testing+things | action: viewpage
2016-10-20 16:59:21.788060500 2016-10-20 16:59:21,786 INFO [http-bio-1994-exec-14] [confluence.impl.featureflag.DefaultFeatureFlagServiceClient] lambda$getBooleanValue$3 FFS Key: confluence.amq.synchronous Value: false Duration: 4697583

      Workaround

      Creating just a few issues at the same time (tested with 4) usually works.

      Attachments

        Issue Links

          blocks

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-41078 When creating JIRA issues from Confluence, the 'Link to epic' checkbox prevents issues from being created

          • Medium - Medium priority issues
          • Closed
          duplicates

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-35077 No JIRA issue link will be created in Confluence page when creating multiple JIRA issue from pages.

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-41167 Sometimes JIRA issues are not added to Confluence page

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              aborzzatto Andre Borzzatto
              Votes:
              38 Vote for this issue
              Watchers:
              40 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: