Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-35077

No JIRA issue link will be created in Confluence page when creating multiple JIRA issue from pages.

    XMLWordPrintable

Details

    Description

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Step to reproduce:

      1. Create a table with 30 row.
      2. Fill all the table row with some word
      3. Highlight one of the row and click the JIRA issue icon
      4. Select the option Create X issues from this table
      5. Then select create.

      Expected result
      New JIRA issue will be created in JIRA project and the link will be added in the Confluence page.

      Observed result
      New JIRA issues are created in JIRA project however no link are added in the Confleunce page. Sometimes the process will hang and you are force to refresh the page. An error is displayed:

      X issues have been created, but there are problems in adding them to the page.
      You can manually add them later using JIRA macro.

      (Jul-19-2018) - A recently observed result in Cloud application: Instead of displaying the message above, it only refreshes the page and the content is not created in Confluence. Only in Jira.

      The following will appear in the logs as well:

      2014-09-17 13:16:09,661 WARN [http-bio-8091-exec-1] [internal.integration.jira.DefaultJiraService] communicateWithJira Problem communicating with JIRA
       -- referer: http://new.com/display/WEB/test | url: /teamsite/rest/jira-integration/1.0/issues | userName: van.ly
      com.atlassian.sal.api.net.ResponseException: java.net.SocketTimeoutException: Read timed out
      	at com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:376)
      	at com.atlassian.plugins.rest.module.jersey.JerseyRequest.executeAndReturn(JerseyRequest.java:161)
      

      (May-29-2019) - The JIRA Issue link is added when using the old editor. This seems to be affecting only the new Confluence editor.

      Workaround

      The only available workaround is to manually add JIRA issue links to the page.

      OR

      Use the old editor

      Attachments

        Issue Links

          Activity

            People

              kdietz Kevin Dietz (Inactive)
              jcheok Jing Hwa Cheok (Inactive)
              Votes:
              94 Vote for this issue
              Watchers:
              114 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: