User Management Report is inaccurate

XMLWordPrintable

    • Severity 3 - Minor

      Issue Summary

      The New User Management Report on the Analytics page displays data that is months out of date, making it ineffective for current operational needs. This issue undermines the utility and integrity of the analytics provided.

      Steps to Reproduce

      New Analytics report - User management report

      Expected Results

      The report is updated to reflect the most current data, ensuring accuracy and reliability for user management decisions.

      Actual Results

      The list of users is not correct. There are instances where there are missing users and instances where there are extra users.

      Workaround

      Get the data with the user API.

      https://docs.opsgenie.com/docs/user-api

            Assignee:
            Eylül Tuncel
            Reporter:
            Rafael Meira (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: