After renaming a Cloud site the old site name remains in the Connection of Jira integrations

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    • 10
    • Severity 3 - Minor

      Issue Summary

      After performing a site rename, the old name will still displaying as the Connection of existing and new Jira (JSM, JSW) integrations. Since the option is greyed out, it isn't possible to modify the value.

      The integrations should still work as expected, despite the fact that it displays the old URL.

      Steps to Reproduce

      1. Change your site name with site rename
      2. Access Opsgenie and initiate an integration
      3. Select Jira Service Management Cloud

      Expected Results

      The new site URL should display in the Connection field.

      Actual Results

      To old URL still displays in the Connection field, and it isn't possible to change.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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          Matheus

            Assignee:
            Pawan Agrawal
            Reporter:
            Matheus
            Votes:
            1 Vote for this issue
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              Created:
              Updated:
              Resolved: