Slack Power-Up: "No user found" when sending a direct message

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Slack Integration
    • None
    • 1
    • Minor

      Issue Summary

      When selecting the "Send via Direct message..." option to send a Slack notification through the Slack Power-Up, the "No users found" message is returned.

      Steps to Reproduce

      1. Add a Slack Power-Up to a board
      2. Go to any card and select the Slack Power-Up
      3. Click "Send via Direct message..."

      Expected Results

      The list of users is shown:

      Actual Results

      The "No users found" message is returned:

      Workaround

      Users can try going to the Slack Power-Up settings to set up alerts to direct messages there: link to public article

              Assignee:
              Unassigned
              Reporter:
              Alina Kurishko (Inactive)
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                Created:
                Updated: