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Bug
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Resolution: Unresolved
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Low
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None
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1
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Minor
Issue Summary
Not every request sent to the Export Service has a UCT (User Context Token). The Export Service has to fall back to Cookie authentication, which will expire. Without a refresh-able token, the Export Service can do nothing to complete large exports that take >30 minutes.
Steps to Reproduce
- Generate a large Workspace export.
- Be one of a small group of customers who can't send a UCT with this request.
Expected Results
Expect to complete the export as requested.
Actual Results
A UCT is not sent, causing authentication to fall back to the cookie, and after 30 minutes the authentication doesn't refresh and the export fails.
Workaround
The current workaround requires customer knowledge of API calls to take advantage of the method described here: https://developer.atlassian.com/cloud/trello/guides/rest-api/automating-exports/
- causes
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TRELLO-174456 Loading...
- Wiki Page
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Wiki Page Loading...