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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Card - Attachments - Authorization & Previews
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None
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2
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Severity 3 - Minor
Issue Summary
When attaching images to card, some of them do not generate a thumbnail and can't be set as card cover
Steps to Reproduce
- Open a card;
- Click "Attachments";
- Click "Choose file";
- Choose an image from your computer and upload;
Expected Results
The image should generate a thumbnail, and the user should be able to set it as a card cover by clicking the three dots ("...") menu to the side of the attached file, and clicking "Make cover".
Actual Results
The image does not generate a thumbnail, and the "Make cover" button does not appear in the three dots ("...") menu.
Backend logs show the preview service failed to generate the thumbnail throwing these two types of errors:
Corrupt JPEG data: 1 extraneous bytes before marker 0xd3 Cannot sample color for images with transparency at Ps
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available