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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Automation - Help
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None
User Problem
At present, when customers create automation commands on their boards, Trello logs the creator of the automation command as the actor rather than the individual who actually triggered it. This behavior can lead to confusion among users in specific scenarios and workflows.
Suggested Solutions
We should allow customers to change this behavior while creating their Automation command, giving them better ways to audit who triggered the Automation command on their boards.
Current Workarounds
Customers can create a dedicated Atlassian/Trello account made only to run these Automation commands, giving them better control of who's running them on their boards.