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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Card - Comments, Card - Copy & Move
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None
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3
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Minor
Issue Summary
We received a report that after adding a comment to a card and moving it to a different board (manually or via Automation), the comment doesn’t appear on the card’s back until the page is refreshed.
Steps to Reproduce
- Open a card on Board A;
- Add a comment to the card;
- Move the card (manually or via Auomation) to Board B;
- Open the card on Board B;
- You'll see the comment is still there;
- Move the card back to Board A, and add a new comment to the card;
- Move the card again back to Board B and open it;
- You'll see the new comment is no longer showing up;
Expected Results
Moving a card to different boards should maintain all the comments regardless of the board the card is on.
Actual Results
Moving a card across multiple boards prevents recent comments from appearing until the page is refreshed.
Workaround
Customers can refresh the page once the card is moved to ensure they can view the most recent comments on the card.