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Bug
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Resolution: Unresolved
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Low
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None
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2
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Severity 3 - Minor
Issue Summary
Some automation emails do not format correctly when viewed in Microsoft Outlook.
Steps to Reproduce
- Create a scheduled automation which creates a report of cards with variables, and then sends an email with those cards (example below).
- Manually run the scheduled automation to generate an email, or await the scheduled automation to run.
Example automation:
every day at 10:20 am, create a report in variable "orangeCards" with all cards with the orange "Medium" label using pattern "{cardname} - {cardlink}", create a report in variable "blueCards" with all cards with the blue "Low" label using pattern "{cardname} - {cardlink}", and send an email notification to "email@example.com" with subject "A card report example" and message "Please help with these cards (orange cards):\n\n{$orangeCards}\n\nAnd then help with these cards (blue cards):\n\n{$blueCards}"
Expected Results
A report is sent with the cards in a visually formatted way, as shown in the Gmail example.
Actual Results
Outlook incorrectly formats the email, removing the necessary line breaks.
Workaround
None at this time.
Scheduled automation emails do not format correctly in Outlook
-
Bug
-
Resolution: Unresolved
-
Low
-
None
-
2
-
Severity 3 - Minor
Issue Summary
Some automation emails do not format correctly when viewed in Microsoft Outlook.
Steps to Reproduce
- Create a scheduled automation which creates a report of cards with variables, and then sends an email with those cards (example below).
- Manually run the scheduled automation to generate an email, or await the scheduled automation to run.
Example automation:
every day at 10:20 am, create a report in variable "orangeCards" with all cards with the orange "Medium" label using pattern "{cardname} - {cardlink}", create a report in variable "blueCards" with all cards with the blue "Low" label using pattern "{cardname} - {cardlink}", and send an email notification to "email@example.com" with subject "A card report example" and message "Please help with these cards (orange cards):\n\n{$orangeCards}\n\nAnd then help with these cards (blue cards):\n\n{$blueCards}"
Expected Results
A report is sent with the cards in a visually formatted way, as shown in the Gmail example.
Actual Results
Outlook incorrectly formats the email, removing the necessary line breaks.
Workaround
None at this time.