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Bug
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Resolution: Unresolved
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Low
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None
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1
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Severity 3 - Minor
Issue Summary
Some automation emails do not format correctly when viewed in Microsoft Outlook.
Steps to Reproduce
- Create a scheduled automation which creates a report of cards with variables, and then sends an email with those cards (example below).
- Manually run the scheduled automation to generate an email, or await the scheduled automation to run.
Example automation:
every day at 10:20 am, create a report in variable "orangeCards" with all cards with the orange "Medium" label using pattern "{cardname} - {cardlink}", create a report in variable "blueCards" with all cards with the blue "Low" label using pattern "{cardname} - {cardlink}", and send an email notification to "email@example.com" with subject "A card report example" and message "Please help with these cards (orange cards):\n\n{$orangeCards}\n\nAnd then help with these cards (blue cards):\n\n{$blueCards}"
Expected Results
A report is sent with the cards in a visually formatted way, as shown in the Gmail example.
Actual Results
Outlook incorrectly formats the email, removing the necessary line breaks.
Workaround
None at this time.