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Type:
Bug
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Resolution: Cannot Reproduce
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Priority:
Low
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Component/s: Card - Attachments
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None
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2
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Severity 3 - Minor
Issue Summary
Previews on audio attachments dating 4-5 years back don't work and throw the "There is no preview available for this attachment" error message.
Downloading the audio file to a local machine allows it to be played successfully. Also, re-uploading an audio file to the same Trello card brings up a preview.
Steps to Reproduce
- Find a card where an audio file was attached a long time ago (more than a year)
- Try to open the file preview
Expected Results
The audio can be played within Trello.
Actual Results
The "There is no preview available for this attachment" is shown and the file needs to be downloaded to play it.
Workaround
Download the file and upload it to the same Trello card again.