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  1. TRELLO
  2. TRELLO-786

Power-Up buttons on the card back stop working after being idle

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    • Severity 3 - Minor

      Issue Summary

      Opening a card back and leaving it idle for ~2 minutes will cause the Power-Up buttons to stop working. They'll play the animation of being clicked, but no action will be taken.

      Reproduced on Google Chrome 130.0.6723.92 and Mozilla Firefox 132.0.1.

      Steps to Reproduce

      1. Open a board that has Power-Ups with card back buttons enabled. (Harvest was used for this report)
      2. Open a card
      3. Leave it idle for 2 minutes
      4. Click the Power-Up Button

      Expected Results

      The Power-Up actions should be taken after the animation of clicking the button is completed.

      Actual Results

      No action is taken.

      Workaround

      Closing and opening the card again.

            [TRELLO-786] Power-Up buttons on the card back stop working after being idle

            Alex Sokolovskiy added a comment -

            27b4fe7518bf
            I tried to fix it, but it was unsuccessful. Also, I can confirm that if I have some simple callback code like `console.log` works. In cases when I have promises in code that leads to object cache expiration in 120 sec.

            Alex Sokolovskiy added a comment - 27b4fe7518bf I tried to fix it, but it was unsuccessful. Also, I can confirm that if I have some simple callback code like `console.log` works. In cases when I have promises in code that leads to object cache expiration in 120 sec.

            Svend Koustrup added a comment -

            I'm not sure why this is low priority. It's not critical, sure, but am I right in this issue affects ALL power-up card buttons and make them failing after 120 seconds? I would say this influences quite a lot of people?

            I just hope this can be fixed within a few months, not years (I have been managing a backlog as well, I know some items can stay there for a looong time - until some executive says "please delete the lowest/oldest items", which cannot happen; time have been spent creating and triaging the issue and has been deemed worthy of being put on the list in the first place... )

            Svend Koustrup added a comment - I'm not sure why this is low priority. It's not critical, sure, but am I right in this issue affects ALL power-up card buttons and make them failing after 120 seconds? I would say this influences quite a lot of people? I just hope this can be fixed within a few months, not years (I have been managing a backlog as well, I know some items can stay there for a looong time - until some executive says "please delete the lowest/oldest items", which cannot happen; time have been spent creating and triaging the issue and has been deemed worthy of being put on the list in the first place... )

            Svend Koustrup added a comment - - edited

            Thanks for looking into this.

            So button stops working after 2 minutes? That is in sync with the issue summary.

            Can you fix it?

            Svend Koustrup added a comment - - edited Thanks for looking into this. So button stops working after 2 minutes? That is in sync with the issue summary. Can you fix it?

            Alex Sokolovskiy added a comment -

            I debugging Trello code and can say the object cache expires in 120sec, so not 10 min.
            Also if you click on this button before expiration it will work.  

            Alex Sokolovskiy added a comment - I debugging Trello code and can say the object cache expires in 120sec, so not 10 min. Also if you click on this button before expiration it will work.  

              Unassigned Unassigned
              194573f4ad77 Renato Fagaraz
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated: