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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Enterprise - Licensing/Member Management
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None
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5
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Minor
Issue Summary
When trying to add a deactivated Enterprise user to a board, users are met with "Network error. Check your connection and try again"
Steps to Reproduce
- Deactivate the Enterprise user
- Ask for a board member to add the user to the board
Expected Results
A message such as "Account deactivated. Please contact an Enterprise Admin" should be displayed.
Actual Results
Users end up with a "Network error. Check your connection and try again" error.
Workaround
Reactivate the user's Enterprise license beforehand, or completely remove the user from the Enterprise for them to be added as guests.