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  1. TRELLO
  2. TRELLO-721

Certain actions can't be done on Trello, resulting in CSRF errors while using Trello on Firefox

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    • 25
    • Minor

      Issue Summary

      A few customers are unable to perform actions on their cards when using Trello on Mozilla Firefox

      Steps to Reproduce

      No concrete steps to reproduce. We'll update once we have more details on how to reproduce this problem. 

      Expected Results

      Customers should be able to perform any actions while using Trello on Firefox

      Actual Results

      Customers are receiving the following error message when trying to perform any action on their cards and boards:

      "CSRF detected","error":"REQUEST_CSRF_ERROR"

      Workaround

      A few customers reported that using a different browser, such as Google Chrome, MS Edge, or Safari, solved their issue. Others mentioned that using Firefox’s incognito tab or clearing their browser’s cache and cookies helped solve their problem. In short, customers can use a different browser, try using Firefox’s private tab, or clear their browser’s cache and cookies to solve the problem.

              mellis MarcusEllis 🦖
              a27510681591 Sal (Inactive)
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                Created:
                Updated:
                Resolved: