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Bug
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Resolution: Unresolved
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Low
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None
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5
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Minor
Issue Summary
Using Apple login on the Trello app and selecting "Sign in with Passkey" option doesn't allow you to log in and no error messages are shown on the user interface. If we export the logs, we can see the error message "error: [app-controller] unable to get token undefined".
Steps to Reproduce
- Create an account on Trello web using an Apple account
- Open Trello desktop app and click login
- Select the option to continue with Apple
- Type your email address for your Apple account and click the arrow to continue
- Click "Sign in with a Passkey"
Expected Results
The app should behave like a web browser. It should show a QR code that we can scan with another device.
If it fails, there should be a clear error message indicating the reason.
If logging in using a passkey is not possible, the option should not be available on the app.
Actual Results
There's an icon spinning. Eventually, it stops without an error message.
If we export the log file, this error message is shown:
error: [app-controller] unable to get token undefined
Workaround
We need to use the password to log in.