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  1. TRELLO
  2. TRELLO-690

Hyperlinks on email notifications don't allow users to open them using the Desktop app

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Apps - Desktop
    • None
    • 2
    • Minor

      Issue Summary

      We received a report from a user who is having trouble opening hyperlinks from their email notifications in the Desktop app while using a mail client.

      Steps to Reproduce

      1. Open your mail client (e.g., MS Outlook, Mail app, etc.)
      2. Open an email notification you received from Trello
      3. Click on any of the hyperlinks that points to a card or a board.
      4. A new browser tab will open, but the user won't be prompted to choose if they want to open that link using the Desktop app 

      Expected Results

      Opening hyperlinks from email notifications should allow users to open them on their browser of choice or with the Desktop app (if installed). Here's an example of how that would look like by using a Spotify link:

      Actual Results

      Clicking on hyperlinks in email notifications opens users' default browser, and they don't have the option to open the link using the Desktop app.

      Workaround

      None available

              Unassigned Unassigned
              a27510681591 Sal (Inactive)
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                Created:
                Updated: