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  1. TRELLO
  2. TRELLO-594

As a Trello user, I want to see a visual signal on the automation activity log icon when there's an error

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Automation - Help
    • None
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      User Problem

      When an automation fails, there isn't an intuitive way to see there's an error. Sometimes, users only realize that an automation isn't working after it has failed several times. Not all Trello users are aware that we can use the automation activity log to see the error messages.

      Suggested Solutions

      The light bulb icon should have a signal (a small red circle, for example) indicating an error that the user has yet to review. The icon should return to normal after the user opens the activity log to see the errors.
      It would increase awareness of the automation activity log and sometimes allow users to solve issues easily without contacting Trello support.

      Current Workarounds

      Proactively read all documentation before starting to use automations to be aware of the expected behavior and tools we have.

              Unassigned Unassigned
              5479fe2c9e8b Carolina Lopez
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                Created:
                Updated: