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  1. TRELLO
  2. TRELLO-545

MacOs app stuck when you open an image URL

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Apps - Desktop
    • None
    • 1
    • Severity 2 - Major

      Issue Summary

      Yes, In the macOS Trello app, whenever I open an image a certain way the application gets stuck in the image preview popup and can't be closed.

      This problem persists even after restarting the application, essentially rendering it useless because I can't close the image at all. 

      Steps to Reproduce

      1. Create a new card
      2. Attach an image on the card
      3. Create a checklist on the card
      4. Add a new item to the checklist
      5. Open the attached image then right-click and select Copy Image URL
      6. Edit the checklist item and add the link in Markdown form like [screenshot](the copied URL here)
      7. Click on the link in the checklist item
      8. It should open the image preview but no way to close it, I tried hitting ESC, clicking outside the image, etc.

      Expected Results

      Closing the image window and back to the board/card view. 

      Actual Results

      The page is frozen and no way to go back to the previous page. 

      Workaround

      Suggested workaround: Using the web browser instead of the desktop app 

            Unassigned Unassigned
            d149717d176e Indhudharani Jothimani
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              Created:
              Updated: