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Bug
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Resolution: Unresolved
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Low
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None
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2
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Severity 3 - Minor
Issue Summary
Tagging a board member in a card comment via automation does not guarantee that the tagged member will see a notification badge in the Trello web or mobile app.
Steps to Reproduce
- Create a board
- Add account 2 to this board
- Create an automation rule or button to add a comment tagging account 2 on a comment
- Run the automation
- On account 2 - you will not receive a notification badge; only if you manually click the notification bell.
Expected Results
Tagged member should see a notification badge indicating a new, unread notification.
Actual Results
The tagged member does not see a notification badge.
Workaround
Tagged member can still see the notification by clicking the notification icon, but there is currently no known workaround to ensure that the notification badge appears.