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  1. TRELLO
  2. TRELLO-467

Problem using spacing in the message when using "send a notification to" in the actions of an automation

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    • Minor

      Issue Summary

      When creating an automation report in the message section, when using \n\n for a single space or \n\n\n for a double space, it's not showing problems in the mail body when receiving the email report. It looks like there's more space than it was set.

      Steps to Reproduce

      1. Click on Create a scheduled automation in the Automation panel on the board
      2. After adding a trigger, click on "Other" to select the action to send a notification to
      3. Add the Title
      4. Type the message you want and try to use the spaces.
      5. Save and test the automation.
        Example of a automation using the \n for spaces.
        every day, send an email notification to every member on the board with subject "TEST 2" and message "Test with a space below\n\nTest with a double space below\n\n\nTest with a triple space below\n\n\n\nThe End"
        

      Expected Results

      The report received in the email should be formatted using the spaces informed in the automation. Example:

      Test with a space below
      
      Test with a double space below
      
      
      Test with triple space below
      
      
      
      The End

      Actual Results

      Test with a space below
      
      
      
      Test with a double space below
      
      
      
      
      Test with triple space below
      
      
      
      
      The End

      Screenshot of the email in the attachments.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. Spaceissue.png
          52 kB
          Luciana Munhoz

            Unassigned Unassigned
            b6b58e9f035b Luciana Munhoz
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              Created:
              Updated: