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  1. TRELLO
  2. TRELLO-4

Can't see a Preview or send a test email on Pre-formatted Report automation

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    • 1
    • Severity 3 - Minor

      Issue Summary

      Users are encountering a problem with “Email Reports” automation in Trello. When attempting to create a report using pre-formatted options, the preview fails to load. Additionally, the "Email me a test" function does not work, resulting in a "something went wrong" error message.

      Steps to Reproduce

      1. Go to automation and select 'email reports'.
      2. Choose one of the pre-formatted report options.
      3. Observe that the email preview does not load.
      4. Attempt to send a test email by clicking on the "Email me a test" button.

      Expected Results

      Users should be able to view a preview of the email report and successfully send a test email using the "Email me a test" button.

      Actual Results

      The email report preview doesn’t load, and the "Email me a test" button triggers a "something went wrong" error message.

      Workaround

      As a temporary solution, users can create the report automation by navigating to automation-> rules, selecting the schedule report option to create the report and using the "rocket" button to manually run the automation for testing purposes.

            Unassigned Unassigned
            photchkiss Parker Hotchkiss
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              Created:
              Updated: