Reported issue with the JWT token retrieval process. Despite the Power-Up being correctly installed and accessible on the board, a significant number of users are reporting an error when attempting to utilize features that rely on obtaining a JWT token via the t.jwt() function.

The error reported by users is as follows:

• Message: Plugin not enabled on board (Command: jwt)

• Class: Error

• Description: Collecting information about JWT function error

This issue is particularly perplexing as it occurs despite the Power-Up being installed and seemingly operational for these users. It significantly impacts our ability to secure communications between the Power-Up and our backend servers, which is paramount for the functionality and security of the service.