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  1. TRELLO
  2. TRELLO-271

Unable to log into the Trello desktop app via the 'Log in with Slack option'

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Slack Integration
    • None
    • Severity 3 - Minor
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      There's no button to transfer this issue to a different team in Bugfix Tool, but it doesn't have anything to do with Slack integration (Trello for the Slack app).

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      There's no button to transfer this issue to a different team in Bugfix Tool, but it doesn't have anything to do with Slack integration (Trello for the Slack app).

      Issue Summary

      If you select to log into your Trello account via the 'Log in with Slack' option in the Trello desktop app, you land on a Slack error page: "We’re very sorry but your browser is not supported!"

      Steps to Reproduce

      1. Open the Trello desktop app (ensure you're logged out)
      2. Try to log into your account via the 'Log in with Slack' option

      Expected Results

      You are taken through the login flow via your Slack account.

      Actual Results

      You land on a Slack error page:

      Workaround

      Current workaround is to log into the Trello account via a different method (i.e. email and password instead).

        1. image-2024-04-29-11-30-58-533.png
          image-2024-04-29-11-30-58-533.png
          203 kB
        2. trello 3.log
          209 kB

            3562e95070f0 Lara
            3562e95070f0 Lara
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              Created:
              Updated: