Attachment previews missing content for some PDF files

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    • 1
    • Minor

      Issue Summary

      Some PDF attachments do not preview correctly in the browser. Affected PDFs display only a portion of the PDF. The same files open and display correctly in the Trello mobile app and when downloaded and opened.

      Steps to Reproduce

      1. Upload a PDF attachment to a Trello card
      1. Open the card and click the PDF attachment to open the preview
      1. Observe that portions of the PDF content are missing or not displayed

      Expected Results

      The PDF preview displays all content correctly, consistent with how the file appears when viewed as a downloaded file. 

      Actual Results

      The PDF preview opens but displays with significant portions of the content missing or blank. 

      Workaround

      Affected users can download the PDF attachment and open it locally using any PDF viewer, or view the attachment using the Trello mobile app, where the file displays correctly.

              Assignee:
              Unassigned
              Reporter:
              Lam
              Votes:
              1 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: