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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Board - Templates
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None
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1
User Problem
When a user has no active Workspaces (e.g., brand-new user or someone who has closed/deleted all their workspaces) and attempts to create a board from the Trello Templates gallery, the "Workspace" dropdown displays "No options available." Users cannot complete the board creation process from the template modal because selecting a workspace is mandatory, leading to a dead-end user experience with no clear path forward.
Suggested Solutions
If no workspaces exist on the account, automatically prompt or guide the user through an inline workspace creation flow within the template board setup dialog.
Current Workarounds
Users must cancel/exit the template creation flow, navigate back to the main Trello Home page ,manually create a new Workspace first, and then return to the Templates page to create the board.