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Type:
Bug
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Resolution: Unresolved
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Priority:
Medium
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Component/s: Workspace - Admin Capabilities
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None
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2
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Severity 3 - Minor
Issue Summary
After a Trello workspace subscription renewal failure (or payment lapse), all member roles within the workspace are downgraded to "normal", including previously assigned admin(s). This leaves the workspace in an unmanageable state where no member has admin privileges to add/remove users, manage billing, or adjust workspace settings.
Steps to Reproduce
NA
Expected Results
Members should not lose their assigned roles due to a billing event
Actual Results
No admin exists on the workspace
Workaround
Currently there is no known workaround for this behavior. Admins are promoted manually from backend