-
Type:
Suggestion
-
Resolution: Unresolved
-
Component/s: Platform - Editor
-
None
-
1
User Problem
Member has 2 characters in their display name in their Atlassian profile, which is different to their Trello username.
Currently, the @ mention functionality only starts the search until after 2 characters.
For example, a member may have a non-Latin name in their Atlassian profile with only 2 characters.
Suggested Solutions
When @ mentioning a member, start the search at 1 character or 2 character, so it's aligned with the behaviour in other Atlassian apps such as Jira and Confluence.
Current Workarounds
- Search by the member's Trello username.
- Or the member will need to update their full name in their Atlassian profile to 3 or more characters.
- Or ensure the member's Trello username closely matches their display name in their Atlassian profile.