Issue Summary

Trello Enterprise seat count for Riot Games (riotgames) displays an incorrect number of licensed users. While the admin Members page reports 730 licensed users, the billing seat count shows 984 out of 1,100 seats used. Upon investigation, it was found that 259 out of the 984 licenses are assigned to users who have been deleted, causing a discrepancy and inflating the seat count.

Steps to Reproduce

1. Step 1: Log in as an admin to the Riot Games Trello Enterprise dashboard
2. Step 2: Compare the number of users shown on the Members page (730) with the seat usage reported on the billing summary (984 out of 1,100).

Expected Results

The number of licensed users/seats in the billing summary should match the actual number of active licensed users displayed on the Members page.

Actual Results

The billing summary reports 984 seats as used, while only 730 users are listed on the Members page. Investigation shows that 259 seats are being counted for deleted users, leading to a significant discrepancy.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available