Workspace export fails if it the export time exceeds 12 hours

XMLWordPrintable

    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Workspace - Export
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      Workspace export fails if it the export time exceeds 12 hours.
      This may impact Workspaces with a large amount of boards + attachments.

      Steps to Reproduce

      1. In a Premium or Enterprise Workspace
      2. Navigate to Settings > Export
      3. Check 'Include raw attachments'
      4. Select 'Create new export'

      Expected Results

      Workspace exports will complete successfully.

      Actual Results

      If the export is still running after 12 hours, the export will fail.

      Workaround

      • Create a new export without raw attachments, which will include a link to the version in Trello.
      • Alternatively, use the Trello API To download necessary data.

              Assignee:
              Unassigned
              Reporter:
              Beverley
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: