Comments not reliably added to cards when using Trello Quick Capture browser extension

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    • 1
    • Severity 3 - Minor

      Issue Summary

      When creating a card via the Trello Quick Capture Chrome browser extension and adding text in the comment field before submitting, the card is created successfully, but the comment does not consistently appear on the resulting card in Trello.

      Steps to Reproduce

      1. Install and enable the Trello Quick Capture browser extension in Chrome:
        Trello: Organize anything! - Chrome Web Store
      2. In Chrome, navigate to any webpage (for example): https://support.atlassian.com/user-management/docs/what-are-managed-accounts/
      3. Click the Trello Quick Capture extension icon to open the extension popup.
      4. In the extension popup:
      5. Enter some text into the comment field (e.g., Test Monday Feb 17 comment).
      6. Click the “Add comment” button in the extension to submit.
      7. Open Trello and view the Inbox. Locate the card that was just created
      8. Open the card and check the Comments section.

      Expected Results

      • A new card is created on the selected board/list, and the text entered into the comment field in the Quick Capture extension always appears as a comment on the card in Trello immediately or shortly after creation.

      Actual Results

      • A new card is created on the selected board/list as expected.
      • The comment text entered in the extension’s comment field does not always appear on the card.
      • The card may show no comment at all, even after waiting and refreshing.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.
       
       

              Assignee:
              Unassigned
              Reporter:
              Blair at Atlassian
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                Created:
                Updated: