Moving card does not copy or move all labels

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Card - Copy & Move
    • None
    • 2
    • Severity 3 - Minor

      Issue Summary

      Labels on Trello cards are disappearing when specific Butler automation rules are triggered. It's also happening when moving cards manually. But it's an intermittent problem.

      Steps to Reproduce

      Automation:

      1. Set up a Butler rule to add a specific label to a card when the card with a designated description is added to a particular list. Then, move the card to the top of another list on a different board.
      2. Trigger the Butler rule by adding a card with the matching description to the specified list.
      3. Labels are not copied while moving the card

      Manually:

      1. Add some labels to a card.
      2. Manually move the card to another board by going to the card menu > move the card
      3. Some labels are not copied while moving the card (if moving the card back to the previous board, the labels will show up again).

      Expected Results

      The card should retain the added label as it is moved to the new list on the designated board.

      Actual Results

      The label disappears from the card after the Butler rule is executed or manually moving the card.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Nivedhya Vikram1
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              Created:
              Updated: