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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Workspace - Upgrades - Free Trial
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None
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1
User Problem
Currently, when a Trello Workspace with an active Standard subscription starts a Premium free trial on that Workspace, users see a banner warning that boards will close when the Premium trial ends. This messaging can create confusion for customers who intend to continue with their Standard subscription, as no boards will actually close in this scenario.
Suggested Solutions
Update the banner and related messaging to clearly state that if a Standard subscription is active, boards will remain open and accessible after the Premium trial ends.
Current Workarounds
None