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  1. TRELLO
  2. TRELLO-1496

Jira integration issue: Receiving a 504 Gateway Timeout error, and sometimes it gets stuck without throwing any error.

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    • 5
    • Minor

      Issue Summary

      Jira integration issue: Receiving a 504 Gateway Timeout error, and sometimes it gets stuck without throwing any error.

      Steps to Reproduce

      1) Go to any board and try to enable the JIRA power-up.
      2) Enter the JIRA URL and attempt to connect.
      3) Either it gets stuck or it throws an error.

      Note - The issue is intermittent; it can sometimes be replicated and other times it functions properly.

      Expected Results

      Jira Power Up should be connected without any issues.

      Actual Results

      Unable to connect to Jira Power-Up.

      The below exception is thrown in the xxxxxxx.log file:

      504 Gateway Timeout ERROR
      

      Workaround

      NA

              Unassigned Unassigned
              b52812cd0f92 Sakshi Verma
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              3 Vote for this issue
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                Created:
                Updated: