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Bug
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Resolution: Unresolved
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Low
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None
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2
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Minor
Issue Summary
Some users have reported inconsistencies with the content of card descriptions when using the Trello for Gmail Add-On.
Steps to Reproduce
- Use the Trello for Gmail add-on to add an email with html in the email body to a Trello board.
- Check the resulting Trello card to see if the email content appears in the description.
- Notice that some cards contain content in the description, but others don't.
Expected Results
Cards created using the Trello for Gmail Add-On should contain the full content of the email body in the card description.
Actual Results
Some cards are not created with a full description to match the email body, but rather, an empty description.
Workaround
Users can utilize the "Email-To-Board" feature as an alternative. This allows you to send emails directly to a specific board's unique email address, resulting in the automatic creation of a card. Another option is to use our new Inbox feature, which enables you to send content to your Trello Inbox using the Inbox's email address. Note: This will only work if you send the email from the email address associated with your Trello account.