User Problem

Users are experiencing issues with AI language detection when creating Trello cards from email content. Specifically, if the email contains a signature in another language and the main content is short and in English, the AI often summarizes the card in the other language. This is causing confusion and inefficiencies, as users intend for the card to be in English. The business need is to ensure that AI accurately reflects the language of the main email content rather than being influenced by the signature.

Suggested Solutions

Enhance AI's language detection capabilities to prioritize the language of the main email content over that of the signature. This could involve implementing a mechanism that differentiates between email body content and signatures, focusing on the body for language determination. Additionally, providing users with an option to manually set the language for AI summarization could offer more control and flexibility.

Current Workarounds

Currently, users can disable AI summarization to prevent incorrect language summaries. However, this is not ideal, as it removes the benefits of AI summarization altogether. There are no other workarounds available at this time.